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CARO Student Living welcome applications from groups. Each applicant needs to complete a separate form. You should try and submit all applications together to avoid issues.

PLEASE NOTE WE CANNOT GUARANTEE TO MEET ALL YOUR PREFERENCES. All rooms are allocated on a first come first served basis.

Legal & Terms

A deposit of £150.00 must be paid in order to confirm your room booking 

Cancelation & Refunds
If you wish to cancel your agreement, you should let us know as soon as possible. All cancellation/refund requests should be made in writing to CARO Student Living via email or letter to;
Email to:
[email protected]
Write to:
CARO Student Living
33 Netherfield Road North
Liverpool
L5 3TA.

Cancelation Policy
Before Accepting Your Tenancy Agreement -

Once you have completed your booking form and paid your holding deposit you will have 7 days in which to complete your tenancy agreement. During this time, you may cancel your booking and you will be refunded your Holidaying Deposit. If we do not receive any correspondence from yourself after 7 days your booking will be cancelled and your holding deposit will not be refunded.

Once Your Tenancy Agreement Is Accepted -

Within the first 72 Hours – You may cancel your tenancy agreement and you will be refunded any money paid as well as any Holding Deposit.

Up to 30 days before the start of your tenancy - You can cancel at any time during this period at the cost of your holding deposit. However, if you are able to provide a suitable replacement tenant to take your place, then we will only deduct £50 from your holding deposit and any remaining balance will be returned to you. A suitable replacement tenant must fit in with the current room allocation arrangement, therefore if you have been allocated a single sex flat, the replacement must be the same sex.

During the last 30 days before the start of your tenancy and after check in - you will only be able to cancel this agreement if a suitable replacement tenant is found to take your place. If no replacement tenant is found, you will be responsible for payment of the rent in full, for the duration of the contract period even if you do not move in to the property. A suitable replacement tenant must fit in with the current room allocation arrangement, therefore if you have been allocated a single sex flat, the replacement must be the same sex.

First year promise – If you are going into your first year and are unsuccessful in your university application, we will cancel your room at any point free of charge.